📄 FAQ — Frequently Asked Questions

What are your delivery times?
Orders are typically delivered within 5–8 business days across Australia. Shipping times may vary slightly depending on location and seasonal demand.

Do you offer free shipping?
Yes. We offer free shipping across Australia on all orders.

Can I track my order?
Absolutely. Once your order is dispatched, you’ll receive a tracking link by email so you can follow your delivery in real time.

What if the size doesn’t fit?
No worries. If the size isn’t right, you can request a return or exchange in accordance with Australian Consumer Law.

Are your products suitable for daily use?
Yes. Our footwear is designed for everyday comfort, featuring lightweight EVA material, anti-slip soles, and easy-to-clean surfaces.

How can I contact support?
You can reach us anytime at support@cloudslipperaustralia.com. Our team is happy to help.